The agreement
Memberships, billing, the community board, and what belongs to whom.
Last updated July 29, 2026
These terms cover your use of mauimusclemechanics.com and the member app at app.mauimusclemechanics.com, operated by Maui Muscle Mechanic ("Maui Muscle Mechanic", "we", "us"), Maui, Hawaii. By creating an account or using the service you agree to them, and you acknowledge the Health & Safety Disclaimer, which is part of these terms.
You sign in with a one-time link sent to your email address — there is no password to manage. Anyone with access to your inbox can therefore access your account, so keep your email secure. Accounts are for one person; please don't share logins. You must be 18 or older.
Memberships are monthly, priced in US dollars, and renew until you cancel. What each plan includes is described on the plans page, and we may add to a plan's contents over time.
How access is granted right now. Self-serve card payment is not yet switched on. Until it is, access is granted by a code Tom issues directly. If you were given a code, redeem it in the app and your access starts immediately.
Changing plans. Upgrading starts a new monthly cycle on the day you upgrade, and any days remaining in your previous cycle are forfeited — the app tells you this before you confirm. Downgrading takes effect at the end of your current cycle; you keep what you're paying for until then. Cancelling stops future renewals and you keep access through the period you have already paid for. We do not pro-rate partial months.
Package 3 is capped. Tom coaches every Package 3 seat himself, so the number of seats is limited. When it is full, new sign-ups join a waitlist rather than the plan. A waitlist place is not a reservation and does not guarantee a seat.
Form review is included with Package 2 (two submissions per month, up to about two minutes of video each) and Package 3 (three per month, up to about three minutes each). Tom aims to respond within 72 hours and usually faster; that is a target, not a guarantee, and it runs on business days. Unused submissions do not roll over to the next month.
If your first month isn't right for you, tell us within 30 days of that first payment and we refund it in full. Ask from your account page, or just email. We may ask what didn't work — that's so Tom can improve it, not a condition of the refund.
It covers your first paid month on a plan, once per person. It isn't a rolling refund on later months, and it doesn't apply to physical products, which follow the return policy on the product page.
Codes Tom issues are single-use, tied to the account that redeems them, non-transferable, and have no cash value. We may deactivate a code that is being shared or misused.
The exercise videos, routines, programs, protocols, menus and written coaching in the service belong to Maui Muscle Mechanic. Your membership is a personal, non-transferable licence to use them while your membership is active. You may not download, screen-record, re-upload, redistribute or publish them, share your access, or use them to instruct or train other people commercially.
What you write and upload remains yours. You give us permission to store and display it as needed to run the service: board posts are visible to other members, and form-review videos are private — visible to you and to Tom, never published to the board or used in marketing without asking you first.
The board only works if it stays a place people are willing to ask a dumb question. So:
Report anything off with the report link on the post. Tom can edit, remove, pin, or close threads, and can suspend or remove an account for repeated or serious breaches. Removing a post is not a judgement about the person who wrote it.
You can cancel any time from your account page. We may suspend or close an account that breaches these terms, abuses the service, or puts other members at risk. If we close your account without cause, we will refund the unused portion of the period you have paid for.
The service is provided as-is. We do not warrant that it will be uninterrupted or error-free, and features may change. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.
Subject to that, and to the fullest extent Hawaii law allows, our total liability to you for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect or consequential losses. Please read the Health & Safety Disclaimer for how risk works when you train.
We may update these terms; material changes will be notified by email or in the app before they take effect, and continuing to use the service after that means you accept them. These terms are governed by the laws of the State of Hawaii, and any dispute belongs in the courts of Maui County, Hawaii.
Email [email protected] or text 808-727-0331.
See also: Terms of Service · Privacy Policy · Health & Safety Disclaimer